Refund policy
Holiday returns for November–December 2026 purchases
For purchases made in November and December 2026, all products except gift cards qualify for holiday returns. Request a return by January 15, 2027 or within your normal 30-day window from purchase, whichever is later. To request a return, email support@trailsnark.com with your order number.
At Trail Snark, we want you to love your gear. If something's wrong, we'll make it right.
We offer refunds for:
- Items we sent incorrectly
- Damaged or defective products
Refund requests must be made within 30 days of purchase. Email support@trailsnark.com with your order number and what's wrong.
This policy may be updated anytime. For the current version, email support@trailsnark.com.
For care instructions, check the details that came with your order.