Refund policy

Holiday returns for November–December 2026 purchases

For purchases made in November and December 2026, all products except gift cards qualify for holiday returns. Request a return by January 15, 2027 or within your normal 30-day window from purchase, whichever is later. To request a return, email support@trailsnark.com with your order number.

At Trail Snark, we want you to love your gear. If something's wrong, we'll make it right.

We offer refunds for:

  • Items we sent incorrectly
  • Damaged or defective products

Refund requests must be made within 30 days of purchase. Email support@trailsnark.com with your order number and what's wrong.

This policy may be updated anytime. For the current version, email support@trailsnark.com.

For care instructions, check the details that came with your order.